Returns and Exchanges
At Wraith Esports, we offer a 14-day return window for all high-performance gaming gear, provided items are in their original, unopened packaging. Please note that for hygiene and technical reasons, certain electronics and peripherals must remain factory-sealed to qualify for a full refund.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to submit a return request for the specific item.
Secure Packaging
Carefully pack the product in its original box with all included accessories, manuals, and protective films intact.
Shipping and Labeling
Attach the provided shipping label or use a tracked courier service to send the package to our central inspection facility.
Technical Inspection
Our team will verify the item's condition within 3-5 business days and issue your refund to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing